Osome Makes Businesses Brilliant with Smarter Solutions
- Brilliant Writer
- Sep 18
- 3 min read
✦ Brilliant-Online brings you the latest news on how Osome is setting a new standard for founders and SMEs embracing the digital future.
As Singapore and Hong Kong’s founders continue to digitalise, they’re looking for more than just service providers. They want intelligent, tech-enabled partners who understand their growth journey. A recent survey comparing clients of traditional incorporation and accounting firms with Osome users revealed a clear winner: Osome achieved higher customer satisfaction and stronger Net Promoter Scores (NPS) than its traditional rivals.
This result underscores a broader shift in the market. Entrepreneurs no longer want to spend time buried in paperwork or navigating slow, manual processes. They are seeking streamlined solutions that blend smart technology with human guidance.
“In today’s digital landscape, innovation and customer-centric solutions are critical to success. Founders want intelligent digital tools and human expertise to guide their business journeys,”said Helena Flores, Chief Operations Officer of Osome.
Helena’s recent promotion to COO reflects Osome’s commitment to keeping customer experience at the centre of its strategy. Having been with the company since its startup days, she has been instrumental in building the systems and processes that allow Osome to deliver consistently high-quality, scalable service across multiple markets.
Putting Founders First
At the heart of Osome’s success is its ability to free up valuable time for founders, letting them focus on growing their businesses instead of drowning in admin.
“Osome has given us back valuable time and, more importantly, the peace of mind to focus on high-impact initiatives that drive Zugo’s growth. I couldn’t recommend it enough.” - Yeo Eng Heng, CEO and Co-Founder of Zugo
With more than 30,000 companies supported and over US$5.6 billion worth of bookkeeping transactions processed, Osome’s blend of AI-enabled automation and expert human support is proving to be the winning formula. By making incorporation, accounting, payroll, and tax compliance seamless, Osome is allowing founders to work smarter, not harder.
Why This Matters for SMEs
For founders, business leaders, and entrepreneurs, this is a sign that digitalisation is not just a trend but a game-changer. Companies like Osome are demonstrating that when technology and human expertise work hand-in-hand, the result is greater trust, better service, and more time for businesses to focus on what really matters: growth and innovation.
💡 Brilliant Takeaway: Osome isn’t just providing accounting or incorporation services. It’s creating a founder-first ecosystem that scales with you. Their commitment to innovation and customer experience means SMEs can spend less time on admin and more time building what matters most: their business. ❋
Download Osome's latest press release here:
About Osome
Osome empowers entrepreneurs by reducing administrative burdens with AI-enabled digital
solutions and expert guidance in incorporation, secretarial support, accounting, payroll, and
tax compliance. It has helped over 30,000 companies process over 1 million transactions
worth over US$5.6 billion.
89 Neil Road, #02-04, Singapore 088849
e/ hi@osome.com
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